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"comment": "Thank you, Mark, for your feedback. We're glad to hear that our team was knowledgeable and friendly. We appreciate your concerns regarding the sales approach and the cost, and we will take your comments into consideration. Your experience is important to us, and we hope to serve you better in the future.",
"updateTime": "2026-05-18T19:35:25.360394Z"
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"comment": "The receptionist and the young lady who issued the test were very knowledgeable and they both were nice. The gentleman was also very knowledgeable and nice. They knew about the hearing aids and my test. The only thing was it seemed to me like I was being given the hard push by this man to buy. He used Alzeimers disease in his push that was a little too much for me. The cost is also a little out of my range at this time. Mark O'Meara",
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"comment": "Thank you, Robert! We're so glad to hear you felt welcomed and well taken care of. Your kind words mean a lot to us, and we appreciate you sharing your experience.",
"updateTime": "2026-05-09T04:46:24.862564Z"
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"comment": "As soon as I walk through the door I was created with a smile and told I will be right with you impressive politely loved every minute of that courtesy and they took good care of me if u don't believe me then go see for yourself lol the proof is in the putting respectively",
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"comment": "Thank you, Jodi, for taking the time to leave a review. Your feedback is appreciated!",
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"displayName": "Ed Higens"
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"comment": "Thank you, Ed! We're glad to hear that you found our office friendly and informative. It's great to know you learned about the importance of hearing checks. We appreciate your feedback!",
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"comment": "A very friendly office. They explained everything so I could understand it. I learned a lot about how important it is to get your hearing checked",
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"comment": "Thank you, Barbara, for taking the time to leave a review. Your feedback is important to us!",
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"displayName": "Tom Leeds"
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"comment": "Thank you, Tom! We're glad to hear you had a positive experience with our team. It's great to know you found the information helpful, and we look forward to welcoming you back for your check-up in a year.",
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"comment": "I just went for a free hearing test even though my hearing is just fine and knowing that their business is hearing aids. They were very friendly, professional and informative. Even though my hearing is good they invited me back in a years time for another free check-up. They are a good resource, not only for the exam but a place you can voice concerns about your hearing.",
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"displayName": "Paulette Squire Lockhart"
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"comment": "Thank you, Paulette, for your continued support over the past three years! We're glad to hear you appreciate our professionalism and cleanliness.",
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"comment": "I\u2019ve been going here for about three years, always professional and clean",
"createTime": "2026-04-03T18:53:20.674124Z",
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"comment": "Thank you, Nicholas! We're grateful for your kind words and glad to hear that Dr. Klink, Dr. Chow, and the team are making a positive impact on your hearing experience.",
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"comment": "Dr. Klink, Dr. Chow and the team do everything they can to help me hear my best.",
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"comment": "Thank you, Michael, for your feedback! We're glad to hear you had a great experience with our personnel. We appreciate your suggestion regarding the availability of replacement equipment and will take it into consideration.",
"updateTime": "2026-03-24T17:34:19.183073Z"
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"comment": "Excellent personnel they just need more availability of replacement equipment when problems occur with current hearing instruments. Other than that they are excellent.",
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"comment": "Thank you, Teresa! We're so glad to hear you had a fantastic experience with our healthcare team. Your support means a lot to us!",
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"comment": "Thank you, Lucky! We're glad you had a great experience with us at Hearing Lab. Your support means a lot!",
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"comment": "Great thank you Hearing Lab",
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"comment": "Thank you, Richard! We're glad to hear that you find our staff friendly and helpful for your hearing needs. Your support means a lot to us!",
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"comment": "Staff is friendly and is always there to make sure you can hear. They are a go to place when needing help with your hearing needs.",
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"comment": "Thank you, Erik! We're glad to hear you had an amazing experience, and we can't wait for you to get your new hearing aids.",
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"comment": "Amazing Experience and Great Help. Ill be getting my new hearing aids soon",
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"displayName": "Raul Gonzalez"
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"comment": "Thank you, Raul! We're glad to hear that Monia provided thorough explanations and that you found our prices reasonable. Your recommendation means a lot to us!",
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"comment": "Thank you, Mary! We're so glad to hear you had a great experience and that Monee provided excellent service. Your recommendation means a lot to us!",
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"comment": "This was such a great experience\nI highly recommend the Hearing Lab for a free hearing test as well as aids . I went home first visit with my hearing aids. The Doctor or Hearing Specialist, Monee,\nwas so thorough, the customer service was excellent. She was very patient. Great experience. Recommend this place highly.",
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"displayName": "Don Merker"
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"comment": "Thank you, Don, for your kind words about your experience. We're glad to hear our team was professional and informative. We look forward to welcoming you back in the future!",
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"comment": "I had a ear exam and everyone was incredibly professional and informative, did not move forward as to Blue Cross Blue shield has a threshold to be eligible and I did not meet that criteria but when the time comes I will certainly go back to them.",
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"displayName": "Sabrina Henderson"
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"comment": "Thank you, Sabrina, for taking the time to leave a review. Your support means a lot to us!",
"updateTime": "2025-12-12T03:51:55.980640Z"
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"comment": "Thank you for your 5-Star review, Judy Lydon! We understand that hearing health insurance coverage can sometimes be difficult to come by. Please let Darlene and Monia know if there is anything we can do to help.",
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"comment": "Thank you for your 5-Star review, Dr. Rosemary Saulsby!",
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"comment": "Thank you for your review and recommendation, San Kozlik!",
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"comment": "People there are very friendly and kind. Very clean place. Would recommend to any one having hearing problems.",
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"comment": "Thank you for your review, Emily Dowden!",
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"comment": "Thank you for your review, Jennifer Boone!",
"updateTime": "2021-02-18T17:57:29.442675Z"
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"comment": "Thank you for your review, Diann Crutchfield!",
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"comment": "Thank you for your 5-Star review, Raymond Juska!",
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"comment": "The office in Oak Lawn (10316 S. Cicero Ave.) is spotless, the receptionist (Darlene) is very helpful and courteous, the audiologist (Dr. Monia Clay) is precise and professional, and best of all, the hearing devices are amazing. My wife nagged me for years to get my hearing checked, and I finally consented - only to discover that there was a whole world of sound I was not hearing. Years of live, loud blues\/rock jam sessions got the best of my hearing, but now I literally don't miss a thing. And it gets better - they honored a Labor Day Sale even after my purchase was made prior to that date and saved me $1,200!! I am a customer for life. I am NOT being compensated for this review. This is my honest recounting of the experience. These devices are so clear, I can hear crickets mating a block away and can tell you which one is on top. The technology is finally here that makes hearing aids comfy, inconspicuous, clear and carefree.\n- Happy Camper.",
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"comment": "Tom - thank you for taking the time to leave us a review, we are so happy to hear about your good experience.",
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"comment": "I had a good experience. Darlene and Monia were very professional and took time with testing and setting up everything for me. i left very happy with the experience and would definitely reccommend them",
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"comment": "Thank you Jose for your review.",
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"comment": "Great service good product with low maintenance",
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"comment": "They were professional and got the the perfect aid for me any time I go in they treat me well and answer all my questions completely and supplies are free for two years( they really changed my life .)",
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"displayName": "Terri Grandchamp"
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"comment": "Thank you Terri. We certainly pride ourselves on our staff and their abilities! Thank you for taking the time to leave us a 5 star review!",
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"comment": "Thank you Gina for taking the time to leave us a 5 star review!",
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"displayName": "Chris"
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"reviewReply": {
"comment": "Thank you Chris for taking the time to share your dads experience with us! We are so happy that he has control over his hearing again! Please let us know how we can serve you in the future! We appreciate your business!",
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"comment": "Looks like my Dad is benefiting from the hearing aids he has gotten here at The Hearing Lab. So far he has had a very positive experience. I am very impressed with the Service and attention to detail here. Just in the beginning of the journey with these new aids.",
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The receptionist and the young lady who issued the test were very knowledgeable and they both were nice. The gentleman was also very knowledgeable and nice. They knew about the hearing aids and my test. The only thing was it seemed to me like I was being given the hard...
Mark O'Meara, on GoogleAs soon as I walk through the door I was created with a smile and told I will be right with you impressive politely loved every minute of that courtesy and they took good care of me if u don't believe me then go see for yourself lol the proof...
ROBERT E JACKSON, on GoogleA very friendly office. They explained everything so I could understand it. I learned a lot about how important it is to get your hearing checked
Ed Higens, on GoogleI just went for a free hearing test even though my hearing is just fine and knowing that their business is hearing aids. They were very friendly, professional and informative. Even though my hearing is good they invited me back in a years time for another free check-up. They are...
Tom Leeds, on GoogleI’ve been going here for about three years, always professional and clean
Paulette Squire Lockhart, on GoogleDr. Klink, Dr. Chow and the team do everything they can to help me hear my best.
Nicholas Gajewski, on GoogleExcellent personnel they just need more availability of replacement equipment when problems occur with current hearing instruments. Other than that they are excellent.
Michael Mckinnis, on GoogleThe whole healthcare team was fantastic.
Teresa Mock, on GoogleGreat thank you Hearing Lab
Lucky Simpson, on GoogleStaff is friendly and is always there to make sure you can hear. They are a go to place when needing help with your hearing needs.
Richard Litak, on GoogleAmazing Experience and Great Help. Ill be getting my new hearing aids soon
Erik Bolanos-Rosas, on Google
